WE CARE Week of Service Event | Irvine, CA
Tenant & Community Impact
At Healthpeak, we believe that strong relationships are the foundation of great outcomes—for our tenants, partners, and the communities we serve. As a long-term owner and operator, we prioritize open communication, professional service, and sustainable operations that support the needs of our healthcare partners. We work closely with tenants and suppliers to ensure safe, efficient, and resilient properties while offering opportunities to engage in our sustainability efforts. From educational resources and building performance updates to collaboration on energy-saving initiatives, our goal is to be a trusted partner in creating spaces where healthcare thrives.
Partners and Community Engagement
In 2023, we partnered with over 100+ charitable organizations and donated $757,700 to support our communities.* We support research, education, and other activities related to health and well-being, education for underrepresented communities, and disaster relief. Healthcare organizations align with our mission as a healthcare REIT, while disaster relief underscores our commitment to addressing the harmful effects of climate risk. Supporting education for underrepresented communities aligns with our diversity and inclusion goals.
We support local community initiatives in the areas where our employees work and live by partnering with and donating to local organizations. Our team members are dedicated to engaging in fundraising and volunteering opportunities to support health and well-being. We also match employee gifts annually up to $2,500 for charitable organizations and $1,000 for educational institutions.
Some of our partners include:
*Includes 2023 initiatives and combined giving for Healthpeak and legacy Physicians Realty Trust.
Tenant Satisfaction Rate
Our 2024 Outpatient Medical tenant satisfaction rate was 87%, surpassing the Kingsley Index industry average of 82% for the sixth consecutive year.
We use the results of our survey and direct and indirect feedback from our tenants to refine tenant experience, develop action plans to improve tenant satisfaction, and enhance our building and property management partnerships. This invaluable outreach and engagement leads to higher renewal rates and overall increased economic performance.
Our Team in Action
ALEWIFE MURALS IN CAMBRIDGE, MA
In September, Healthpeak sponsored a community event celebrating artwork created by the Cambridge Community Art Center’s Teen Public Art Program for installation at our Alewife Lab development site in Cambridge, MA. The event showcased the D12 Alewife Mural installation alongside another commissioned mural titled ‘Love Brought You Here.’ The latter mural was developed by local artists of color from the surrounding community to promote a sense of pride and belonging.
EARTH DAY 2024: DIGGING FOR HIDDEN SAVINGS
Healthpeak organized a series of Earth Day events at our properties. Our 2024 theme was “Earth Day Treasure Hunt: Digging for Hidden Savings,” with a focus on uncovering savings opportunities for water and energy at our properties. Our management team developed a promotional toolkit, tenant engagement activities, and other resources from ENERGY STAR as part of these efforts. More than 50 locations participated, implementing water-saving and education measures.
BREAST CANCER AWARENESS MONTH
Our management teams and tenants across the portfolio recognize Breast Cancer Awareness Month in unique and impactful ways—from the pink lighting displayed at our Ascension St. Vincent Carmel Women’s Center in Carmel, IN, to property events across our portfolio like the Northside Hospital Paint Gwinnett Pink 5K race fundraiser, and the Peachtree Dunwoody Medical Center Pink Lemonade and Popcorn tenant gathering.
NATIONAL DOCTORS’ DAY: HONORING OUR MEDICAL PROFESSIONALS IN ATLANTA, GA
To celebrate National Doctors’ Day, our management team in Atlanta, GA, reached out to the tenants of Northside Center Pointe, Peachtree Dunwoody Medical Center, and Northside Medical Midtown to nominate doctors in their buildings to receive special appreciation. Our partners distributed gift baskets to the doctors, which included a reusable insulated coffee cup, medical-themed socks, a “My Quotable Patients” journal, and other writing supplies and keepsakes.